Cookie Policy
1. WHAT ARE COOKIES?
Cookies are small data files that are received on the USER's terminal and contain anonymous data that are not harmful to your computer, from the visited WEBSITE and are used to record certain navigation interactions on a WEBSITE by storing data that can be updated and recovered, for example: remembering the USER's preferences, the selected language, access data,
The use of cookies offers numerous advantages in the provision of Information Society services, since they facilitate the USER's navigation on the WEBSITE, facilitate access to the different services offered on the WEBSITE, prevent the USER from having to reconfigure predefined general characteristics each time they access the WEBSITE, favor the improvement of the operation and services provided, allow the storage and recovery of information about the browsing habits of a user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognize the USER.
To use and enjoy the best browsing experience, you must have cookies enabled, especially those of a technical nature that are necessary.
2. WHY WE USE COOKIES ON OUR WEBSITE
We use cookies that are strictly necessary and essential for the USER to use our WEBSITE and allow them to move freely, using secure areas, personalized options, etc. We also use cookies that collect data related to the analysis of WEBSITE usage, which are used to help improve the service to the USER, measuring the use and performance of the page, optimizing it and personalizing it.
3. CONSENT
To comply with current legislation, we must ask for your permission to manage cookies. If you choose not to consent to processing by indicating your disagreement, we will only use technical cookies, as they are essential for browsing our website. In this case, we will not store any cookies. If you continue browsing our website without denying your consent, this implies that you accept their use.
To this end, when the USER accesses our WEBSITE, they will see a notice indicating that the WEBSITE uses cookies, and the USER may allow and configure their use.
If the USER clicks on ALLOW , you accept the use of our cookies and, where applicable, those of third parties.
If the USER clicks on CONFIGURE , you will be able to accept them by typology.
Please note that if you reject or delete cookies while browsing the Web, we will not be able to maintain your preferences, some features of the pages will not work, we will not be able to offer you personalized services, and each time you browse, we will have to request your authorization to use cookies again.
If you nevertheless decide to modify your website access settings, you should know that you can delete cookies or prevent this information from being recorded on your computer by modifying your browser settings.
If you do not wish to receive cookies, please configure your internet browser to delete them from your computer's hard drive, block them, or notify you when they are installed.
You can allow, block, revoke, or delete cookies installed on your computer by configuring your browser options. You can find information on how to do this for the most common browsers in the links below:
Explorer: https://support.microsoft.com/es-es/kb/278835
Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: http://support.mozila.org/es/kb/Delete%20cookies
Safari: http://support.apple.com/kb/ph5042
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
4. WHAT TYPES OF COOKIES EXIST
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DEPENDING ON THE ENTITY THAT MANAGES THE DOMAIN FROM WHICH THE COOKIES ARE SENT AND PROCESSES THE DATA OBTAINED :
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OUR OWN COOKIES : First-party cookies are those sent to the user's device from a computer or domain managed by the publisher itself and from which the service requested by the user is provided. The data collected through first-party cookies is used for purposes such as calculating page views, sessions, and user numbers. Publishers have access to this collected data, which they may then share with advertisers or agencies for ad targeting.
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THIRD PARTY COOKIES : Those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies. That is, they are set by domains that are not directly visited by the user (for example, this happens when a website adds third-party elements such as ads or social plugins or chatbots, such as a link to YouTube).
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OUR OWN COOKIES : First-party cookies are those sent to the user's device from a computer or domain managed by the publisher itself and from which the service requested by the user is provided. The data collected through first-party cookies is used for purposes such as calculating page views, sessions, and user numbers. Publishers have access to this collected data, which they may then share with advertisers or agencies for ad targeting.
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ACCORDING TO THE PERIOD OF TIME THEY REMAIN STORED IN THE CUSTOMER'S BROWSER :
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SESSION COOKIES : They are designed to collect and store data while the user accesses the website and expire immediately or a few seconds after the user leaves the web browser (for example: to remember the product placed in the shopping cart by the user, if you do not have these cookies when the user reaches the payment page the items added to the cart will have been removed, or, for example: to keep the user connected).
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PERSISTENT OR PERMANENT : The data remains stored on the terminal and can be accessed and processed for a period defined by the cookie controller, which can range from one second to ten years (for example: the user logs in, closes the tab and restarts their device, if when they turn the device back on and visit the same service and it appears as still connected).
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SESSION COOKIES : They are designed to collect and store data while the user accesses the website and expire immediately or a few seconds after the user leaves the web browser (for example: to remember the product placed in the shopping cart by the user, if you do not have these cookies when the user reaches the payment page the items added to the cart will have been removed, or, for example: to keep the user connected).
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ACCORDING TO THE PURPOSE FOR WHICH THE DATA OBTAINED IS PROCESSED :
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TECHNIQUES : These are the ones that allow the user to navigate through the website and use the different options or services that exist therein (for example: identifying the session, accessing restricted access sections, remembering the elements that make up your order, carrying out the purchase process, using security elements during navigation, etc.):
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USER ENTRY : They are used to track items that the user enters on the website (for example: a cookie that remembers the items in a customer's shopping cart, or the responses to an online form)
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USER IDENTIFICATION OR AUTHENTICATION : These types of cookies are stored in the browser's memory until the browser is closed, they work by identifying a user through their login credentials (for example: when a website visitor enters their user ID and password)
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USER SECURITY : These cookies are used to detect authentication errors and abuses (e.g. incorrect login details).
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FROM MEDIA PLAYER : These are those that allow us to play multimedia content (for example: if a video file is found on the auto-play website)
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LOAD BALANCING SESSION : These cookies have the most basic cookie function, as they connect information between the user's web server and our server.
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USER ENTRY : They are used to track items that the user enters on the website (for example: a cookie that remembers the items in a customer's shopping cart, or the responses to an online form)
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PERSONALIZATION : They allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal (for example: language selection, the type of browser through which the service is accessed, etc.).
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USER INTERFACE CUSTOMIZATION : These cookies store user experience preferences (for example: selecting a language as preferred).
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USER INTERFACE CUSTOMIZATION : These cookies store user experience preferences (for example: selecting a language as preferred).
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ANALYTICS : They allow the person responsible for them to monitor and analyze the behavior of users of the websites to which they are linked. The information collected through these cookies is used to measure activity on the websites, to create browsing profiles of the users of these sites, to introduce improvements based on the analysis of the usage data made by users of the service, They are usually third-party cookies .
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ADVERTISING : They allow the management of advertising spaces in the most efficient way possible, These are usually third-party cookies , which advertisers will place on a website with the website operator's permission. They collect information that they may share with other advertisers to improve the performance of their ads, aggregate the number of visitors to the website, and compile statistics on the performance of ads that may appear across many websites.
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BEHAVIORAL ADVERTISING : They store information about user behavior obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
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EXTERNAL SOCIAL NETWORKS : They are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.), and are generated only for users of said social networks:
- PLUG-IN FOR EXCHANGING SOCIAL CONTENT : These cookies apply to users who are logged into a social media platform at the same time as visiting the website (for example: a user clicks to share one of your posts on Facebook, these cookies connect that post to the Facebook account they are logged into)
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TECHNIQUES : These are the ones that allow the user to navigate through the website and use the different options or services that exist therein (for example: identifying the session, accessing restricted access sections, remembering the elements that make up your order, carrying out the purchase process, using security elements during navigation, etc.):
5. COOKIES WE USE ON OUR WEBSITE
Once all the types of cookies that exist have been described, we list below the cookies that we use on our WEBSITE, starting from the fact that we use both OUR OWN COOKIES and THIRD PARTY COOKIES, which we list below ( all the definitions of the cookies can be found in the point written above, point 4 of this COOKIE POLICY )
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NECESSARY COOKIES : Within these necessary cookies we include the following:
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SESSION COOKIES : These are temporary cookies that remain in your browser's cookie file until you leave our website, so none are recorded on the user's hard drive.
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PERMANENT COOKIES : They are stored on the hard drive and are detected by the website each time the user makes a new visit. A permanent cookie has a specific expiration date. The cookie will stop working after that date. They are generally used to facilitate, for example, registration services.
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TECHNICAL COOKIES : Technical cookies are essential and strictly necessary for the proper functioning of our website and the use of the various options and services it offers. For example, those used for session maintenance, response time management, performance or option validation, the use of security elements, sharing content with social networks, etc. Within this group, we use the following on our website: USER LOGIN, USER IDENTIFICATION OR AUTHENTICATION, USER SECURITY AND SESSION FOR LOAD BALANCING .
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SESSION COOKIES : These are temporary cookies that remain in your browser's cookie file until you leave our website, so none are recorded on the user's hard drive.
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ANALYTICAL COOKIES : Analytical cookies are used to analyze user behavior on websites and create browsing profiles, as well as to understand user preferences in order to improve the offering of products and services. For example, an analytical cookie would monitor a user's geographic areas of greatest interest, which product is most popular, etc. We use the following cookies on our website:
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THIRD PARTY OWNER |
DURATION |
INFORMATION ON USE AND PURPOSE |
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Google Analytics |
From 30 minutes to 2 years |
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From 30 minutes to 2 years |
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ADVERTISING COOKIES : These cookies allow for the efficient management of advertising spaces included on the website or application from which the service is provided. They allow advertising content to be tailored to ensure it is relevant to the user and to avoid showing ads the user has already seen. They collect information that can be shared with other advertisers to improve the performance of their ads, accumulate the number of visitors to the website, and compile statistics on the performance of ads that may appear on many websites. We use the following cookies on our website:
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THIRD PARTY OWNER |
INFORMATION ON USE AND PURPOSE |
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Google Adwords |
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CHAT COOKIES : These are cookies that allow users who wish to do so to interact with Customer Service and receive live support while browsing our website.
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THIRD PARTY OWNER |
INFORMATION ON USE AND PURPOSE |
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Zendeck |
https://www.zendesk.es/company/customers-partners/privacy-policy/ |
- PERSONALIZATION COOKIES : These cookies improve the browsing experience by optimizing content based on user behavior. They allow the user to access the service with some predefined general characteristics based on a series of criteria on the user's device (for example, language selection, the type of browser used to access the service, etc.).
6. MODIFICATION OF THE COOKIE POLICY
THE COMPANY may modify the current COOKIE POLICY to adapt it to any changes in current legislation, case law, or internal criteria. Any changes to this COOKIE POLICY will be published at this website.