The objective of this PRIVACY POLICY (hereinafter "POLICY"), is to inform you of our commitment to the protection and security of the personal data that you may provide us, duly inform you about the processing of personal data carried out by us that may be collected. through form/s on our WEB. All this, in accordance with the provisions of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 December. April 2016.
Your personal data is very important to THE COMPANY, therefore we undertake to treat it with the utmost confidentiality and discretion, as well as to implement all those security measures that are considered appropriate and reasonable.
This POLICY applies only to this WEB page.
RED HEMISPHERE S.L., registered in the Mercantile Registry of Madrid, in Volume 32535, Folio 31, Page M-585613, Entry 1, with NIF B87034690 and registered office at Calle Fortuny, 33 – 28010 Madrid. (Hereinafter "THE COMPANY")
Email address info@goldandroses.com
Telephone: 91 308 36 65
THE COMPANY will process the following data that the USERS will have previously provided voluntarily through a form on our WEBSITE, purchase registration, call the Customer Service, etc.
When we ask you to fill in your personal data to give you access to some functionality or service, we will mark some fields as obligatory*, since they are data that will be necessary to be able to provide the service to give you access to the functionality in question. Please note that if you decide not to provide us with this data, you may not be able to complete your registration as a customer or complete a purchase or simply enjoy our services and features.
THE COMPANY collects your data in order to manage your requests and offer you the services and products that may be of interest to you:
THE COMPANY, following current regulations both in terms of data protection and in terms of services of the information society and electronic commerce, informs you that it will collect the personal data that you have provided or provided voluntarily for your access to any of the services provided on our WEB, and will be incorporated into files owned by THE COMPANY.
The processing of personal data is also legitimized from the moment you make a purchase through our WEB, initiating a contractual or pre-contractual relationship with this act, if you contact us to request a specific product, or personalization. of a product, or request a quote.
For the sending of commercial communications by means of remote electronic communication, you will have previously authorized it by checking the box that authorizes us to do so, in the form(s) of our WEB.
The personal data provided will be kept in accordance with the terms established in current regulations:
THE CIVIL CODE. It will be five years from the new wording of the 1964 article.
THE COMMERCE CODE. It will be six years, in accordance with the provisions of article 30.
THE GENERAL TAX LAW. It will be four years in accordance with the provisions of articles 66 to 70.
In any case, and even if you request the deletion of your personal data, THE COMPANY will have the right to keep and maintain them, under the appropriate blockade, for the period necessary to comply with the corresponding legal obligations, as well as to make them available. before the competent Authorities in the different matters of application.
In the event that you have authorized us through our form(s), THE COMPANY will send you information about its products, activities and personalized services, etc.
For sending commercial communications, the retention periods will be maintained as long as you do not request their withdrawal., since we will understand that until that moment you are still interested in receiving our communications
You can revoke your consent to receive commercial communications at any time, communicating your will to revoke through the following channels:
The term for processing this cancellation will be 48 to 72 hours from the receipt of the request, so it is possible that it is that time continue to receive some commercial communication.
Our WEB does not make automated decisions or create profiles.
THE COMPANY does not carry out any International Data Transfer.
During the period of duration of the processing of your personal data, THE COMPANY may transfer your data to third parties, these being the following recipients:
Social Networks are part of the daily life of many Internet users, and for them THE COMPANY has created different profiles in some of them.
All users who visit our WEB page have the opportunity to join our social networks or groups.
However, you must bear in mind that, unless we request your data directly in them (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network. Therefore, we recommend that you carefully read their terms of use and privacy policies, as well as make sure to set your preferences regarding data processing.
The interested party guarantees that the personal data provided to us is true, exact, complete and up-to-date; committing to report any change regarding the data provided, through the channels enabled for this purpose and indicated in the point 2. of this POLICY.
If you do not do so, you will be responsible for any damage or loss, both direct and indirect, that may be caused as a result of the breach of this obligation.
In the event that the interested party provides data from third parties, he declares that he has their express consent and undertakes to transfer the information contained in this clause, exempting THE COMPANY from any liability arising from the lack of compliance with this obligation. .
As a consequence of the processing of your personal data by THE COMPANY, current legislation grants you a series of rights.
The exercise of your rights is free of charge, except if the requests are manifestly unfounded or excessive (for example: of a repetitive nature), then THE COMPANY, as responsible for the processing of personal data, may charge a fee proportional to the administrative costs incurred.
Requests will be answered within ONE MONTH, although, if the complexity and number of requests are taken into account, the term can be extended another TWO MORE MONTHS (which will be communicated to you within one month of receiving your request)
You can exercise your rights of access, rectification, deletion, opposition, portability and limitation of treatment through any of the following means, always accompanying a copy of your DNI or EQUIVALENT IDENTIFICATION DOCUMENT together with the corresponding form:
If the request is submitted by electronic means, the information will be provided by this same means, unless the interested party requests otherwise.
We offer a summary explanation of each of these rights to facilitate your exercise:
WHEN APPROPRIATE, you can also exercise your right not to be subject to of a decision based solely on automated processing. This right is intended to ensure that you are not subject to a decision based solely on the processing of your data, including profiling, which produces legal effects on you or similarly significantly affect you.
Regarding this profiling, it is about any form of treatment of your personal data that evaluates personal aspects, in particular analyzing or predicting aspects related to your performance at work, economic situation, health, personal preferences or interests, reliability or the behaviour.
However, as we indicate in point 8 of this POLICY, our WEB does not make automated decisions or create profiles.
This PRIVACY POLICY may be modified/updated based on the established legal requirements or in order to adapt said POLICY to the instructions issued by the Spanish Data Protection Agency or changes to our WEBSITE.
For this reason, we advise our USERS to periodically visit our POLICY.